Motivation, motivation, motiSQUIRREL!

If you don’t get the reference, watch Up!

The past few weeks have been kind of surreal. There are SO MANY things to learn, that I’m having a hard time focusing in on any one thing. Over the past month, I’ve significantly advanced my understanding of PHP and Magento. I need to expand my understanding of both, but by the time I get home, all I want to do is grab a glass of wine and/or read and/or browse social media. Squeeze in workouts a few days a week, keeping up with industry trends, independent client work, and making sure that my fiance doesn’t feel neglected, and I’m beat.

What suggestions do you have to get motivated for further training after your eyes have been glued to computer code all day?

Why you should appreciate your content writers

If you are a website or small business owner, do me a favor and follow these steps, in order:

  1. Identify the unique selling proposition of your website.
  2. Identify the product(s) or service(s) that you wish to sell.
  3. Create an outline that structures the who, what, when, where, why, and how
    • Who is the audience
    • What do you want them to do
    • When do you want them to do it (at what point in the buying cycle is this content targeted?)
    • Why should they trust you?
    • How do they perform your desired action?
  4. Write 250-400 words of unique content that answers each of the questions above while capturing user attention and engaging a positive emotional response.

Still have your hair? Is it all contained tightly in the grip of your fingers? Content writing is NOT easy. No matter what product or service you have to offer, in order for your web site to gather attention (which gains links and social mentions), you MUST have content that is

  1. Unique
  2. Emotionally engaging (makes the user think “I LOVE this!” or “That’s EXACTLY what I wanted to know”)
  3. Easy to understand (cut the technobabble)

    Star Trek: The Next Generation 'WTF'

If you’ve actually taken the time to do the steps above, you’ve gone well beyond fifteen minutes of your valuable time. What else could you have accomplished in that time? How many customer emails could have been answered? How many new website design ideas created?

The point of all of this is simple: Your content writers are some of the most critical people on your website team. Treat them well. Give them as much information as you have available when you ask them for something. It is the content that they write that will direct the future of your business.

They grow up so fast. Twitter turns 7.

Believe it or not, Twitter turned 7 years old today. It’s still hard for me to wrap my head around the best use of the platform. It’s great for watching developing news and seeing events unfold around the country (or world), but I guess I’ve never been a “my dog just sneezed” kind of guy.

Of course, my Facebook page is full of pictures of my dogs. But somehow, that’s different. Probably just because all of the people in my close inner circle aren’t on Twitter.

How do you use Twitter?

Software Review: TechSmith Snagit

I will readily admit – I can be a bit of a cheapskate. I know what things are worth to me, and won’t pay for something that I think is over-priced.

Then I’ll turn around and pay a monthly fee to play an MMO. I said I could be a cheapskate – not necessarily smart with my money.

Anyway, when it comes to the software on my computer, things fall under one of three buckets:

  • Freeware
  • Came with the computer
  • Paid software

A few years ago there would’ve been a couple more categories that would’ve gotten me in trouble. But that was then, this is now. Freeware and software that came with the computer accounts for the vast majority of programs on my hard drive. They include things like iTunes, Spotify, Google Chrome, Firefox, Notepad++, and others. Under the paid software umbrella, I have a Student edition Microsoft Office (thank you, SWIC - student discounts are amazing), World of Warcraft (which I consider paid because I have to pay to use it), Final Fantasy XI (same), EV Nova (which I’ve had for YEARS and LOVE), and TechSmith Snagit.

Never heard of Snagit? If you ever want to take screenshots of specific sections of your computer, you should. If you ever put together help documents for others, you MUST. If you take screenshots to send to clients, you really should.

Snagit is an amazing piece of software. You can take screenshots of a specific area of the page (nothing special – you can do that with Windows Snipping Tool), specific regions of a page, scrolling regions, and specific windows.

But the true power of Snagit comes in its simplicity and its editing features. Taking a screenshot is as simple as hitting Print Screen. Snagit automatically pops up and presents an easy-to-understand set of options to capture all or a portion of a page. Click (or click-and-drag), and your screenshot opens in the amazingly simple Snagit Editor. The editor automatically displays your screenshot and gives you a wide variety of actions that can be taken, including:

  •  PNG
  • GIF
  • JPG
  • PDF
  • SWF
  • more

I thought to do this post because Snagit just had an upgrade. I now see a little icon on the top of my screen hiding just enough out of view to be there, but unobtrusive.

All in all, Snagit is one of the few pieces of software that I consider a “Must Have” for any computer that I get. If you find yourself wanting to take screenshots & do simple edits to them like add text, arrows, etc – give Snagit a look. It’s a little more expensive now than when I bout it (about $50 USD now), but I still wouldn’t hesitate to recommend it to anyone.

Full disclosure: I’m not getting a single red cent for this review. I bought my license years ago. I just love this software, it was updated today, and I wanted to share the love.

Google Nonsense

You’re signed into your Google Account but this is not a valid AdSense login

So I tried signing up for Google AdSense. The only thing I’ve discovered is that it doesn’t make sense.

From google.com/adsense, while signed into my Google account, I see this:

“You’re signed into your Google Account but this is not a valid AdSense login. If you’re an AdSense Publisher, try signing in using your AdSense email and password.”

Then, I clicking the link that says “New to AdSense? Find out more information here.” and go to http://www.google.com/adsense/start/#utm_source=ww-en-et-storefront_adsense&utm_campaign=en&utm_medium=et&subid=ww-en-et-storefront_adsense.

Next, I click “Get Started Now” and go to the 3 step signup page.

The screen says “You are currently signed into the Google Account [email protected]
Would you like to use this account to sign in to AdSense?”

I click “Yes, use [email protected]

Then I get an error message that says “You are currently signed into the Google Account [email protected], which is already in use with AdSense. We only support a single AdSense account per a business or an individual (learn more).
To sign in to your existing AdSense account, visit google.com/adsense.”

You spin me right round Google right round…

Does anyone have any tips on solving this? I posted the question in Google’s product forums, but from all of the other copies of the same message that I’m seeing, I don’t have high hopes that any useful answers are forthcoming there.

New Directions (No, this is not a post about Glee)

I actually haven’t seen an episode of Glee for months, but as soon as I typed “New Directions”, all I could see in my mind’s eye was singing high schoolers.

Kind of frightening, to be honest.

The site’s going to start going in a new direction. I’ve been using it as a sort of a part-time SEO consulting business platform, but in case it’s not obvious, I don’t end up with a lot of time to post about SEO. It’s incredibly facinating to me, and I live it every day, but by the time I get home I’m just hungry and ready to let the brain wind down!

So, as of now, you’ll start to see a little more of me coming through when I post. I’ll come here when I have a thought that’s a little more involved than a Facebook post or Tweet. I may post about politics (won’t that be fun!), or whatever random thought is running through my head (and wow are there a lot of them), or some funny story. But expect a little more of my personality to come through.

So what is my personality? In a word, qwirky. You might say I’m “not quite right.” Because I’m not. I like to have fun, I like to learn about the world around me, and I like to challenge myself. I also like discussion and debate, so don’t hesitate to throw your two cents in.

Worst case, I delete your comment and ban you :)

And now, a cat playing fetch.

What’s the point?

I had one of those embarrassing ”Duh” moments a few minutes ago. I sit here, every now and then, and write about SEO and conversion tactics. I talk about how important calls to action are, and how they should be clear & direct, etc.

Then I happened to actually look at my own site. Oops.

Since I don’t really have this anywhere else, I figured I might as well put it up as a post. What is the purpose of this site? Basically, it’s my playground. When I get an itch to write, or play with HTML, or see what’s up with WordPress, this is where I come to experiment and play. I can do whatever I please because I know it’s not an income driver for someone’s business. I can goof up here and say “Oops… oh well” and start over again if I want. Online Marketing is also a subject that I really enjoy, so it gives me an outlet to write and maybe, just maybe, help somebody out. I like helping people out. Makes me feel all warm and fuzzy.

So if you were wondering why I’m not taking my own advice, now you know!

Top Ten SEO Issues For Clients : Your Baby’s Ugly

People coo over them. Politicians kiss them. Hallmark makes millions off cards with pictures of them. Babies – you have to love them, right? So what happens when you look into a stroller and see this?

Ugly Baby

Okay, little extreme, but if you haven’t clicked the back button in sheer fright, I still have your attention.

Website owners love their website. It’s a labor of love, and takes considerable time, sweat, effort, and usually money to get launched. So how do you tell someone that their new website, their baby that they’re bringing to you for guidance on how to help it grow, is a hideous little monster from a hellish plane of existence?  You either make someone else do it (coward) or you engage in the fine art of diplomacy.

The key thing to remember is that everyone has the same goal. Everyone wants the website to grow big and beautiful and strong. If someone on the team doesn’t share that goal, get rid of them. The way you grow strong isn’t through one huge action, it’s a mountain of small ones. You eat your veggies, you work out, you don’t drink yourself into a stupor every night.

Yep, lost some of you there. Sorry. But it takes effort to get the results you want. Ask any personal trainer. SEO efforts shouldn’t be considered any differently. Take everything one small step at a time. Present small changes that, individually, don’t seem like much. But as time goes on, those changes start adding up, and that ugly baby starts to bloom.

Here’s a very, VERY generic checklist that can help you break things down:

  1. Call to action – make sure every page tells the visitor what you want them to do.
  2. User Navigation – Can any random visitor find what they want?
  3. Clean code – Take things pieces at a time. Clean up the header, then the left side of the body, then the side bars, then the footer, etc.
  4. Get social – Make sure your social media efforts help drive attention to your site.
  5. Your friends are guinea pigs – Usually willing, but if not, find their weakness and use it against them. I’m talking a pizza or a bottle of wine to share, not brittle bones. Ask them to give the site a spin and give you feedback. Then thank them for it and use it, don’t get insulted.

Top Ten SEO Issues for Clients : Call to Action

So, you’ve spent all this time (and money) to build a new website. It’s beautiful. Friends love it. Designers show it off like a new baby. You send out Press Releases, hold a launch party, and settle in for sales or leads.

And then nothing happens.

What could possibly have gone wrong? You’ve probably made one of the most common, and least understood, mistakes of any website owner. You’re lacking a clear call to action.

What is a call to action? It’s some indicator on your website of what it is that you want customers to do. It’s great to get visitors, but you’re presumably putting up a website in order to provide some piece of information, sell a product, or get leads for a service. It’s important to remember, though, that we’ve become an extremely attention deficit society. If we can’t find what we need in the first few seconds of looking at a web page, we hit the “Back” button and look elsewhere.

Your call to action will vary according to your website’s intent. For example:

  • Information websites : You want people to share that information. Maybe you’re making money with ads. Maybe you’re building a reputation. Whatever the case, you need your visitors to become your supporters. Make that easy by letting them know how they can share your information with others. Facebook extensions are available for a variety of platforms, and there’s always the straight-up HTML route. The same exists for Pinterest, Twitter, LinkedIn, and others. You can also find services like “AddThis” that make it easy for you.
  • eCommerce websites: In the Call to Action field, you’ve got it easy. Your goal is simple: “Buy this!” Make sure the customer’s attention is drawn immediately to your “Add to Cart” button. Images and Video will help improve conversion rates, but your conversion rate will be zero if customer’s can’t figure out how to add your product to the shopping cart.
  • Services: Most likely, you’re looking for a lead. This can come through a number of venues, including phone calls, lead forms, or email links. Make sure you make your preferred contact method as clearly indicated as you possibly can.

There are a number of online resources for creating effective calls to action. I’m a fan of SEOMoz, and they have many great posts on this topic. I also try to keep up to date on the thoughts of Tim Ash, a leader in the field.

So when you’re reviewing your site, make sure your visitors have a very clear indicator of what it is that you want them to do.

Top Ten SEO issues for clients : Content

“Content is King.” That phrase has followed me through more than eight years in online marketing. It’s everywhere I look, smiling smugly over my shoulder as I try to find high quality ways to help my clients, who often are running on smaller budgets and shorter time frames.

King Content is a fickle ruler. If you provide something interesting, entertaining, unique, and/or informative, he’ll shower you in praise (and traffic!). However, when you heap a ton of shiny, but repetitive/old/nonsense information, he will eventually see through it and banish you to the depths.

Okay, that analogy was fun in my head until I started typing. Then it just kind of dead ended.

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